Imaging, practice management software, HIPAA-minded security, and uptime you can count on — from the front desk to the operatory. Built for dental practices across Southwest Florida.
Digital X-ray, pano, and intraoral camera systems kept online and integrated with your software.
Support for your practice management platform — updates, integrations, and fast fixes.
Encryption, access controls, email protection, and staff training built around PHI.
Nightly backups of patient data, tested restores, and a real disaster recovery plan.
Fast, segmented Wi-Fi and wiring — operatories, front desk, and guest networks done right.
Your team calls, a human answers. Most issues fixed remotely in minutes.
Dental practices are prime ransomware targets — patient records are valuable and downtime is expensive. We build layered protection designed with HIPAA obligations in mind.
The best compliment our clients give us? They forget we exist — because nothing breaks.— HenkTek, serving SWFL dental practices for 15+ years
Most small businesses can absorb an hour of computer trouble. A dental practice cannot, because the schedule is the product. When imaging software will not open or the practice-management system loses its connection to the server, you are not inconvenienced — you have patients in chairs, a waiting room filling up, and a day that cannot simply be shifted to tomorrow. The cost of downtime here is measured in appointments, not in minutes.
The equipment is also less forgiving than ordinary office kit. Intraoral sensors, panoramic units and the workstations driving them are specialised, often tied to specific software versions, and unhappy about the kind of casual updating that a normal office tolerates. An update that is routine elsewhere can take a chairside machine offline, which is why patching in a practice needs to be deliberate rather than automatic.
Then there is patient data, which brings obligations an accountancy office does not have. Who accessed what, whether records are protected and available, and whether the imaging system shares a network with the waiting-room Wi-Fi are all questions with real consequences. Being clear about our role: we handle the technology side properly and document it, which is what your compliance advisor or an auditor will ask us about. We are not a certification body and will not pretend to be one.
Run your practice against the same checklist we use in assessments — patient data & backups, security basics, access control and the bad-Monday plan. Download the PDF — no email required.
We work around whatever your practice already runs rather than pushing you toward something new. Tell us which systems you use and we will be straight about what we know well and where we would be coordinating with the vendor’s support instead of guessing.
Same business day, and most issues start as a remote session that can often begin within minutes rather than waiting for a visit. After-hours and weekend work is available as an emergency call, which for a practice that has to open in the morning is usually the right call.
Yes, and it is one of the more valuable things to fix for the effort involved. A separate guest network lets patients get online with no path to your servers, records or imaging systems. See wireless networking.
That depends entirely on whether you have an isolated, restore-tested backup — which is why we treat that as the foundation rather than an add-on. Details on backup and recovery and cybersecurity.
Both are available. One-time work uses our published hourly rates. Most practices end up on a flat monthly managed agreement instead, because it includes monitoring and removes any hesitation about calling when something looks wrong.
Yes — Fort Myers, with an office on Center Road, covering practices across Lee and Collier counties. Serving Southwest Florida small businesses since 2010.
Yes. The same HIPAA-minded setup we run for dental offices carries over to physicians, chiropractors, vets and med spas. There is a separate page covering medical and healthcare practice IT with the details.
Tell us a little about your practice — we’ll take a look and give you an honest read on your IT. No pressure, no strings.