When the front desk freezes, patients feel it within minutes. We keep medical and healthcare offices across Lee and Collier County running, with HIPAA in mind from the first visit, and we answer the phone when something breaks.
A medical office network carries more weight than the average small business setup. Scheduling, charting, imaging, billing and the phones all lean on the same handful of machines, and nearly every one of those systems touches patient information that HIPAA expects you to protect. When one piece goes down, the waiting room backs up and staff start writing things on paper.
We have supported Southwest Florida practices since 2010, including dental and oral surgery offices where practice management software, imaging and compliance questions are part of the daily routine. Physicians, chiropractors, veterinarians, med spas, therapy clinics. The software changes, but the problems rhyme.
If you would rather skip ahead: call (239) 234-2334 and ask for a free practice assessment. We look at your network, security, backups and hardware age, then hand you a written summary of what is solid, what is risky and what to prioritize. No charge, no obligation.
Six areas cover most of what a practice needs from IT. Every one comes with a person you can reach, and none of it is outsourced overseas.
Charting, scheduling, billing and imaging all run through your practice management or EHR system. We keep the server, workstations and network under it healthy, and we get your software vendor on the phone when the problem sits on their side of the fence.
Managed threat protection, patching, screen locks and user access done right. These are the technical safeguards HIPAA expects, set up without drama and kept current. More on our cybersecurity page.
Nightly backups only count if they come back. We check restores, keep a copy off site, and plan for the bad week: dead server, ransomware, hurricane. Details on backup & recovery.
Guest WiFi stays separate from the network your patient data lives on. Strong coverage in every exam room, wired connections where reliability matters most. See wireless networking.
Printer will not print, scanner quit, email bounced. Small problems eat mornings. Staff call our help desk and a tech handles it remotely, most of the time on the spot.
No internal IT? Our managed IT plans cover the practice for a flat monthly rate. Already have an office manager or part-time tech? Co-managed support fills the gaps.
Free assessment of your network, security, backups and hardware age. You get a written summary of what is solid, what is risky and what to prioritize.
Old server wheezing, backups that never ran, one password for the whole office. The dangerous items get handled first, quoted up front.
Machines patched, protection in place, backups checked, monitoring on. Managed clients get 24/7 monitoring and one flat monthly rate.
Something breaks, you call, a tech picks it up. Same business day response, and remote support fixes many issues on the spot.
Run your practice against the same checklist we use in assessments — patient data & backups, security basics, access control and the bad-Monday plan. Download the PDF — no email required.
Family medicine and specialty physicians, chiropractors, veterinarians, med spas, physical therapy and counseling offices. If your day runs on a schedule grid and a patient database, this page is about you. Dental and oral surgery practices have their own pages, since we have been in those operatories for years: dental IT support and oral surgery IT.
Most of our practice clients are offices of roughly 5 to 50 people without a full-time IT person on staff. Some keep us on a flat monthly plan, others call hourly when something breaks. Our rates are published, which is rarer in this business than it should be.
We cover Fort Myers, Cape Coral, Estero, Bonita Springs, Naples and Lehigh Acres. On site when it matters, remote within minutes when it does not.
Both. Dental and oral surgery offices have been part of our client base for years, and the same patterns carry straight over to medical: practice software everyone depends on, patient data that has to be protected, a front desk that cannot stop. Physicians, chiropractors, vets, med spas and therapy clinics all fit what we do.
We support everything your software runs on: the server, the workstations, the network and the backups behind it. When a problem sits inside the application itself, we get the vendor on the phone and stay on the call until it is sorted. Your staff should not have to translate between two support lines.
The technical side: controlling who can log in to what, keeping machines patched and protected, encrypting devices that hold patient data, and having backups you can prove work. We handle those pieces. Policies, training and paperwork stay with your compliance program, though we are glad to work alongside whoever runs it.
A review of your network, security, backups and hardware age, with a written summary of what is solid, what is risky and what to prioritize. No charge, no obligation. Book it through the contact form or call (239) 234-2334.
Same business day, and remote support handles many issues on the spot. Repairs run same-day or next-day when possible. Managed clients get monitoring around the clock, so a failing drive or a skipped backup usually gets caught before anyone at the office notices.
Either works. Hourly support is $125 remote and $150 for the first hour on site. Managed clients pay a flat monthly rate with no per-incident bills, which practices tend to prefer once they have done the math on downtime. Full pricing is on our rates page.
Our office is at 602 Center Rd in Fort Myers, by appointment. We serve small businesses and practices across Lee and Collier County: Fort Myers, Cape Coral, Estero, Bonita Springs, Naples and Lehigh Acres. Serving Southwest Florida small businesses since 2010.
A practice assessment now beats a scramble later. Call, or send the form and we will call you back.